Terms and Conditions

Payment

A 50% deposit is due at the time of booking for which receipt will be acknowledged either by e-mail or by post. This deposit is non-returnable.

Balance of payment

Balance of payment is due by cash or cheque on the day of departure or by online transfer the day before. For guests staying more than one week, payment is due each Friday for the previous week and a deposit of 50% is required for the following week.
Cheques can be made payable to Mrs. S-A.B. Wertheimer or funds can be transferred online the day before leaving (Please ask for my Bank details). We regret we have no card payment facilities.

Cancellations

For cancellations up to two working days before guests are due to arrive, there will be no further charge beyond the deposit paid.
For cancellations on either the day before guests are due to arrive or any time after that, the full amount will be charged for the number of nights the customer booked. If another customer is found, a refund of the difference will be given.

No Shows

For guests who have booked a room but who fail to arrive, the full booking fee will be charged at the current charge.